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Course Support
Technical assistance and enrollment help
Certificate delivery and course access support
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Have a question about our PDH courses? Need help with enrollment or technical issues? Fill out the form below and we'll get back to you within 24 hours.
Quick Answers
📚 Course Access
All courses are available 24/7 online. Start immediately after enrollment and study at your own pace.
📜 Certificates
Certificates are issued immediately upon successful course completion. Download and print instantly.
✅ State Approval
Our courses are approved in all 41 states that require PDH hours, including Nevada.
💰 Refund Policy
100% money-back guarantee if you're not satisfied. Request within 30 days of purchase.
Frequently Asked Questions
How do I know if my state accepts CivilCE courses?
CivilCE courses are designed to meet state requirements and are accepted in all 41 states that require continuing education for Professional Engineers. This includes Nevada, Texas, Florida, New York, and others. You can check your specific state requirements on our States We Serve page.
How long do I have to complete a course?
Once enrolled, you have unlimited time to complete your course. Study at your own pace - start and stop as needed. Your progress is automatically saved, and you can access the course 24/7 from any device.
What happens after I complete a course?
Upon successful completion of the course and passing the final quiz (70% or higher), you'll immediately receive your certificate of completion. The certificate can be downloaded as a PDF and includes all necessary information for license renewal: your name, course title, PDH hours earned, completion date, and our provider information.
Do you offer group discounts?
Yes! We offer corporate accounts and group discounts for engineering firms. For 5+ engineers, contact us at corporate@civilce.org for special pricing. We can also create custom training programs for your team.
Are the courses really self-paced?
Absolutely! All CivilCE courses are 100% self-paced. There are no scheduled classes or deadlines. You can complete a course in one sitting or spread it over several weeks. Your progress is saved automatically, allowing you to pick up exactly where you left off.
What if I fail the final quiz?
Don't worry! You can retake the quiz as many times as needed at no additional cost. We want you to succeed. The quiz is open-book, and you can review the course material before retaking. Most engineers pass on their first attempt.
How do I track my PDH hours?
Your CivilCE account dashboard tracks all completed courses and PDH hours earned. You can view, download, and print certificates anytime. We also maintain records for 7 years in case you need documentation for an audit.
Do you offer courses specific to Nevada requirements?
Yes! All our courses meet Nevada's requirements for PE license renewal. Nevada requires 30 PDH hours every 2 years, with at least 2 hours in professional ethics. Our Ethics course and full catalog meet Nevada's requirements. We're familiar with Nevada's specific requirements and renewal deadlines.
Need More Help?
Our support team is ready to assist you with any questions about PDH courses, technical issues, or license renewal requirements.